1. Overview

At Pescador Sub, we aim to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may request a return under the conditions outlined below.

2. Return Eligibility

To be eligible for a return:

  • The item must be unused and in its original condition
  • The item must be returned in its original packaging
  • The return request must be made within 14 days of delivery

3. Non-Returnable Items

The following items cannot be returned:

  • Custom-made or personalized products
  • Used or damaged items (unless defective)

4. Return Process

To initiate a return, please contact us via email with your order details. Once your return is approved, you will receive instructions for shipping the product back to us.

Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.

5. Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

If approved, refunds will be processed within 7–14 business days via the original payment method.

6. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us.

7. Contact

For return requests: Email: info@pescador-sub.com